Return Policy
Return Policy
At Define Wood, we want you to be completely satisfied with your purchase. If for any reason you're not satisfied, we offer a return policy that allows you to return your items within 30 days of delivery.
Return Eligibility
- Items must be in their original condition
- Items must be returned within 30 days of delivery
- Items must have all original tags and packaging
Return Process
- Contact our customer service team to initiate the return
- Ship the item back to us with a tracking number
- Once we receive the item, we'll process your refund
Please note that you're responsible for the cost of return shipping. If you have any questions about our return policy, please don't hesitate to contact us.